BOOKING POLICY

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Can be made only in advance via email Booking@svschauffeurs.co.uk or Phone +442071013519. Bookings will be confirmed back to client via email or text. Confirmation of booking means an acceptance and agreement by the passenger to SVS Chauffeurs stated terms and conditions. 

Where applicable £2.75 per mile is quoted when travelling beyond the M25. 

Cancellation within 24 hrs of booking will result in 50% chargeable fee%)

Cancellation Fees are payable on any bookings which are cancelled within 24 hrs of the booked time.  Any ‘no show’ will result in a 100% cancellation fee. A no show (deemed after 45 minutes without advising the chauffeur) will result in 100% chargeable fee.

SVS Chauffeurs does not accept liability for any delays caused, by weather, road works, traffic accidents, strike action or to comply with the instructions of a police officer or delays caused by any instructions given by the passenger.

Smoking is strictly not permitted inside the Private Hire Vehicle supplied by SVS Chauffeurs,  unless agreed upon prior to booking.

The number of passengers must be advised at the time of booking. The chauffeur can refuse the right to travel to the passengers who exceed the Private Hire Vehicles legal requirement.  For the Mercedes saloon, Range Rover, Bentley and Roll Royce this is a maximum of 3 passengers. For the people carrier MPV vehicles this up to 7 passengers.

We take all major credit and debit cards. Card details are taken when making bookings this secures the booking. Payments due are taken at the end of the passengers’ journey this is typically the quoted price and any further expenses including waiting time.  All receipts will be emailed, and any credit /debit card details will be destroyed. Account bookings for regular clients are welcome. Invoices are sent for payment within 14 days of the booking and chauffeur services completion.